Behind the Scenes at PermaRoof: What happens to your order?

Permaroof UK Ltd is the UKs largest importer and distributor of EPDM roofing systems and products and has an EPDM application training centre located at its headquarters in Derby. We also operate a nationwide contractor network, providing the UKs homeowners with reliable, recommended flat roofing specialists to carry out vital improvement works.

The Permaroof online EPDM shop stocks a wide range of membranes, flat roofing kits, accessories and supplies for trade and DIY. With expanding premises and exciting new trade opportunities, Permaroof UK is enjoying significant growth. Our support network is also growing, and every month we are adding new industry resources and opportunities to continue with our award-winning approach to customer service.

Our sales teams are also qualified and experienced roofers and understand the needs and requirements of our customers. The teams are on hand throughout the working week to take and process your orders over the phone and through the online shop and offer assistance to those that need it.

We thought we would give you an exclusive look behind-the-scenes at Permaroof and show you what happens to your order once you have placed it.

Let’s go…

Once you have selected your EPDM roofing system, whether you have chosen rubber sheet membrane or Permaroof100 liquid EPDM, you place your order by phone or order your flat roof supplies online.

Our experienced teams are at their desks all week during working hours, taking your orders and assisting where they can.

Our sales office is located at our Derby headquarters, where we keep our extensive stocks of EPDM membranes and accessories. This means we are a big team, all working together under the same roof to give you the best possible service.

We’ve taken your order, what next?

Your orders are given the highest priority here at Permaroof, and we deliver them by hand to the next team to take over…

This is where things get really busy…

All your orders are hand-cut and prepared to your exact requirements.

As we offer same day dispatch on most of our products, we don’t hang around!

Permaroof treat every order with the same importance, no matter how large or how small. Our clients are from both the trade and DIY roofing sectors, and we offer all our customers great service and support for all their projects.

EPDM rolls are securely wrapped after being carefully measured according to your requirements.

Once our orders are double-checked, packed and ready to go, they are loaded onto our trucks and are sent on their way.

Permaroof UK Ltd has been importing EPDM, distributing your orders and offering great customer service for 18 years, and has an industry-leading, award-winning reputation.

Now you’ve seen what goes on behind-the-scenes at Permaroof, why not head on over to our online EPDM store and order your flat roof supplies with confidence.