Permaroof's head office in Alfreton, Derbyshire_800x450

Permaroof UK Ltd, the leading importer and distributor of products that provides permanent solutions to age old building problems, has launched a search for two new customer service representatives following an upward trend in business.

After breaking records for the most successful May, June, and July in its 19-year history, the growing company is looking for two dedicated recruits to join the team at its head office in Alfreton, Derbyshire. The new employees will be expected to handle all aspects of customer service, from answering the busy phones to handle enquiries and take orders, to solving daily challenges to ensure deliveries are made on time and in full.

Adrian Buttress | Permaroof UK LtdManaging director Adrian Buttress said: “The coronavirus pandemic has seen a heightened focus on building, renovation and DIY, which are key not only to our EPDM rubber roofing products but to our extended portfolio which includes artificial grass, maintenance-free fencing, skylights, and steel-framed buildings. As such, we’re seeing a much higher rate of direct orders as well as demand rising throughout our nationwide stockist network. Extending the team is crucial to maintaining our high standard of customer service.

This is a family-owned business and the culture here reflects that. We’re looking for others that share that ethos as well as anyone committed to putting the customer’s needs first. We have just recruited someone because of their fantastic telephone manner and the way they will be able to build relationships with our customers. She was made redundant from the travel industry; so, we’re really interested in hearing from the amazing talent that’s emerging from those industries that were hit hardest by the pandemic.

It has been a strong start to the year for the Derbyshire-based team with a 26% increase in sales in May 2020 compared to 2019 and a staggering 86% increase when comparing June 2019 to 2020. July was also a healthy month as the team met the challenges posed by coronavirus rapidly and decisively.

The Permaroof teamBefore the last three months, 2019 was the most successful on record with 24,000 orders completed. The firm also increased its warehouse capacity and broadened its offering by acquiring The Skylight Company. It also become the sole distributor of Permafence.

Additional stock had already been purchased in preparation of Brexit, ensuring ample supply to meet any level of demand from contractors, many of which still needed to fix damaged and leaking roofs in need of urgent maintenance. New products were also added to Permaroof’s portfolio including a disinfectant spray to help customers work safely, while investment in the team was crucial with a strong focus on marketing and a new marketing co-ordinator recruited to push out a formal communications strategy.

At the same time, Permaroof adapted its offering to work closely with modular companies for the first time, supplying fast flat roofing solutions to four emergency NHS projects in the first month of lockdown.

To apply for one of the vacancies, please send your CV and a cover letter to Sharon Hawkes at sharon@permaroof.co.uk or call 01773 608839 for more information. For further information on Permaroof UK, please visit www.permaroof.co.uk

CONTACT PERMAROOF

Permaroof are on hand to answer any questions regarding our products, services or your order. We welcome enquiries from the trade, stockists and homeowners alike. Contact Permaroof today using the below form and one of our experienced team members will be on hand to help you right away.

Permaroof UK Limited are committed to working within the GDPR (2018) guidelines. Here at Permaroof UK Limited, we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

However, from time-to-time we would like to contact you with details of other products, services or information we feel are relevant to you. If you consent to us contacting you for this purpose, please tick to say how you would like us to contact you:

EmailPhoneText

We promise we will never pass on your details to any 3rd party.

Permaroof UK® Ltd
Unit 1
Westway
Cotes Park Industrial Estate
Alfreton
Derbyshire DE55 4QJ

Tel: 01773 608 839
Fax: 01773 608 408
Email: Click here
Registration No. 4109502
VAT No. 764 2785 00
Permaroof (UK) LTD

Opening Hours
Mon – Fri (8am / 5pm)
We are closed on bank holidays and we re-open the following working day at 8am. Feel free to send us your enquiry during these periods and we can get back to you.

CONTACT PERMAROOF

Permaroof are on hand to answer any questions regarding our products, services or your order. We welcome enquiries from the trade, stockists and homeowners alike. Contact Permaroof today using the below form and one of our experienced team members will be on hand to help you right away.

Permaroof UK Limited are committed to working within the GDPR (2018) guidelines. Here at Permaroof UK Limited, we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

However, from time-to-time we would like to contact you with details of other products, services or information we feel are relevant to you. If you consent to us contacting you for this purpose, please tick to say how you would like us to contact you:

EmailPhoneText

We promise we will never pass on your details to any 3rd party.

Permaroof UK® Ltd
Unit 1
Westway
Cotes Park Industrial Estate
Alfreton
Derbyshire DE55 4QJ

Tel: 01773 608 839
Fax: 01773 608 408
Email: Click here
Registration No. 4109502
VAT No. 764 2785 00
Permaroof (UK) LTD

Permaroof’s Partners and Clients

Permaroof has established links with some of the biggest names in our industry thanks to our reputation of excellence. Read more.

Need advice? Call 01773 608 839
or request a callback.

Need advice? Call 01773 608 839
or request a callback.

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Need advice? Call 01773 608 839
or request a callback.

CALL ME BACK